Drive success at Dialogue as the Software Team Lead for Provider Experience, leading a new team to enhance ServiceOS through technical contributions and leadership. This hybrid role requires hands-on expertise and strong team mentorship.
As the Software Team Lead, you will report directly to the Director of Engineering and focus on accelerating tech-powered care solutions. Lead responsibilities include delivering enhancements in developer experience, maintaining service performance, and ensuring observability for operational confidence. Fostering a collaborative team environment is essential for effective delivery and growth.
Key Responsibilities:
• Provide hands-on technical contributions focused on developer satisfaction
• Improve service operational health through consistent maintenance
• Enhance observability with monitoring and logging practices
• Guide team dynamics through structured planning and feedback
• Collaborate closely with Product Manager to priorit...