Job Title: Project Manager _(Project Management)

Job Duration: 3 years as Project Manager for the NA Customer Care AI & BPA Transformation Program - running 2026 through end of 2028

Work Hours: M-F, 8am-5pm

Est. Pay Range: $45.00 - $52 (USD) Hourly on W2

Work Type: On site at Auburn Hills, MI, 48326

 

Overview/ Responsibilities:

Position Summary

The NA Customer Care AI & Process Automation Technology Project Program Manager is responsible for overseeing the planning, execution, status reporting, and optimization of the defined and scoped technology initiative business plan within the Customer Care organization and function. This role serves as a bridge between the ICT technology and business systems management teams, 3rd Party technology and solution partners, and the Clients Customer Care Business Development, Cu...