The Project Management Office team plays a crucial role to support and facilitate cross-functional teams such as Customer Service, Return Refunds, Fraud, etc., within the Regional Operations department, and also owns and drives key items such as costs and user experience. In short, our project managers are known for navigating the ever-changing demands of projects while keeping the end goal in clear view.

Job Description

• Partake in definition and execution of high-impact strategic projects across various operations-related verticals and workstreams, including Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud
• Define clear project objectives, manage project progress and achieve goals in a timely manner
• Collaborate closely with local and regional stakeholders, conducting quantitative and qualitative analysis to address key issues and develop actionable solutions for current operations