The Field Service Technical Engineer will provide technical support for the project site team. This is a hands-on position working closely with corporate IT, onsite project team members and 3rd party contractors.
Salary Range: $55,000 - $75,000 +12% uplift and additional compensation for temporary relocation of $4000+/month

Essential Responsibilities:

+ Install, troubleshoot & repair hardware, software, & peripheral equipment

+ Assist/manage site-wide network setup and support

+ Assist with jobsite trailer mobilization and demobilization as required

+ Work with site team to proactively address and resolve service requests and/or to gather information necessary to resolve service requests.

+ Communicate with other IT team members to resolve issues and expedite work

+ Work with 3rd party vendors/support as needed

+ Manage service tickets in IT ticketing system

+ Effectively determine when to escalate ...