Summary This position is located in the Office of the Veterans Service Center Manager's (VSCM) division at the Military Sexual Trauma Operations Center (MST-OC) within the San Juan Regional Office. Due to high volume of applicants, the first 75 applicants will receive first consideration. Additional applicants, beyond the first 75, may be considered, upon management 's request. Due to high volume of applicants, not all applicants will be considered. Responsibilities Specific duties include, but are not limited to: must apply knowledge of all the organizations, divisions, services, and programs of the VA Regional Office in order to handle the requests that come in; analyze the information; respond appropriately to inquiries; organize and track issues; ensure that correct responses and information are provided in accordance with division and regional office protocols; advise others on issues regarding their attention and providing advice and assistance when necessary; follow-up and ensur...