OVERVIEW:
The Program Assistant helps maintain a safe, supportive environment where clients can begin addressing their personal needs. As a frontline worker, they ensure the Center’s safety, integrity, and security at all times. They also document daily activities and perform administrative tasks that support overall program operations.
DUTIES AND RESPONSIBILITIES:
Observe all individuals entering and exiting the buildingDocument, report, and communicate all incidents and daily activities during the shiftMaintain a safe, secure, responsive, inclusive, and non‑discriminatory environment for clientsAnswer phone calls, take messages, and direct callers appropriatelyFacilitate medication observation in accordance with policy and procedureSupport facility, dormitory, and individual searches for alcohol, drugs, paraphernalia, contraband, and program violationsEnforce client...