A client of Innova Solutions is immediately hiring for an Application Production Support;


Position Type: Full Time - Contract

Duration: 12+ Months

Location: Charlotte, NC





As an Application Production Support, you will:

Production Services is responsible for running the day to day operations of the technology platform.

Work activities specific to Production Services roles include

Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.

The Production Services member identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operati...