Join a dynamic team as a Production Support Engineer, utilizing your Unix shell scripting expertise and technical troubleshooting skills. This role focuses on resolving production issues, collaborating with various teams, and performing in-depth analysis.
We are seeking a highly skilled Production Support Engineer with 5+ years in Production or Application Support. The ideal candidate will excel in shell scripting, database analysis, and managing production incidents effectively. Your ability to communicate clearly during critical incidents will be essential for success in this role.
Key Responsibilities:
• Respond rapidly to production issues for quick resolution
• Drive root cause analysis during incident calls
• Monitor systems to proactively detect issues
• Analyze logs and perform database checks
• Execute operational tasks using shell scripts
Requirements:
• 5+ years of experience in Production/Application Support
• Strong incident management and tro...