Responsibilities • Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation. • Prioritize defects and plan for production release based on defect criticality or align with the quarterly release • Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments. • Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments. • Follow up on defect closure and meet defect closure KPI • Share production defect support learning with QA team and development team to improve application quality and minimize future defects • Perform annual Disaster Recovery (DR) exercise for supported applications
Skills/Requirement • Strong working experience with Java, Spring Boot and API (Microservices) • Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks • 5 or more years’ in troubleshooting and fixing issues acros...