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0000055801 RBC Shared Services Malaysia Sdn. Bhd. | Putrajaya, Malaysia | Posted June 21, 2026
Position Overview
Job Description
What will you do?Responsible for ensuring maximum system availability, prompt and accurate remediation and response to issues and requestsProactive management and governance of our applications and platforms along driving IT governance and de-risking initiativesLeverage automation to drive efficiency and to improve the soundness of our operating environmentEnsure strict adherence to standard operating procedures, standing order guidelines, and governance best practicesLiaise between Business, Technology, Compliance, Surveillance, and Functional groups to help conduct regular review to help evolve our platform and to ensure the connectivity required to achieve our collective objectivesProvide effective incident, problem and release management and regular project updates to stakeholders and the business along providing white-glove service to our business users.Lead effective knowledge sh...