Product Specialist - Key Responsibilities

1. Lead Generation and Handling

• Source new leads through research, referrals, and industry channels.
• Manage endorsed leads from internal or external partners.
• Qualify clients by asking probing questions about their current setup, capacity, requirements, timeline, and budget.
• Reach out through email, SMS, and phone.
• Schedule and conduct product presentations or demos, onsite or online.

2. Requirements Gathering and Process Understanding

• Document client workflow, process sequences, and service requirements.
• Identify operational gaps and recommend appropriate solutions.
• Record specifications such as expected transaction volume and display or system needs.

3. Proposal Management

• Draft detailed proposals including scope, costs, and timelines.
• Secure internal approval as required.
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