Focus and responsibility for after sales quality related tasks Responsible for setting up improvement activities on dedicated products. Driving Product Quality Circle within dedicated parties (Sustaining Teams, Platform leaders, HOD's ..). Central part of improvement team in sense of input, coordinator, support on dedicated tasks. Supporting escalation in the after sales area (NPI or customer escalation) Participating in customer quality calls and task force meeting. Close collaboration with the product line & technical support according to the learning's out of onsite trouble shooting and raising preventive knowledge within the organisation. Lead all project related documentation and ensure communication (8D-Report, action plans and follow up) Initiating and supporting product related analysis Interaction with production facility Participate customer audits and customer improvement programs. Preparation of after sales data and KPI monitoring and reporting. Education Minimum Degree in ...