As a Product Quality Engineer , your mission is to better focus/clarity to the data collected for both internal (FTTFR), external field failures (warranty) and service requests (non-warranty) and the return of defective parts to STC's or originating PC for FA. You will report to SHEQ Manager. 

You will
1. Improvement in product quality

• For mass-produced models:
• The failure rate has decreased
• Customer complaint analysis
• Repeated questions close
• Improved stability
• For example, your leak detector:
• Fluctuations in filament lifespan
• Low leakage rate drift
• Poor consistency in pumping speed
• On-site rework of height

2. NPI/Quality of New Product Introduction

• Before the new model is launched:
• Quality verification during trial production
• BOM change risk
• Process verification
• Reliability test
• Pilot run issue close

3. Data analysis...