Role: Product Manager - Offer and Order Management (PSS)

Join our E-Commerce & Platforms team at British Airways, where you’ll play a pivotal role in shaping the future of our Passenger Services System (PSS). This team sits at the heart of our airline, driving the technology and product capabilities behind pricing, reservations, inventory, and ticketing. It’s a critical area that ensures we deliver seamless, scalable, and customer‑focused experiences across every touchpoint. As we evolve our Offer & Order capabilities, you’ll help us unlock better commercial outcomes and deliver the modern retailing experiences our customers expect.

What you’ll do:

• Own the performance, capability, and output of products within the Offer & Order Management domain, ensuring alignment with customer and commercial objectives.
• Lead, mentor, and encourage a team of Product Specialists, supporting them to deliver across their respective sub‑domains.
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