Position Overview
**Product Manager - Agent Application**
Oslo or Arendal, Norway | Copenhagen or Aarhus, Denmark
**Puzzel: The Low-Down**
Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency.
With 25 years’ experience since our foundation in Norway, we’re already #1 in the Nordics, growing rapidly in the UK and expanding into the Netherlands and Finland in 2024, but our ambition is to become the clear European market-leader in the coming years
**What we're looking for**
We’re on the lookout for an experienced **Product Manager** to join our core Agent Application team. Ideally, you’ve worked in **CX SaaS** and have hands-on experience with a **Product Operating Model**.
Product Managers sit senior to Product Owners in our organisation, so you’ll nee...