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Product Management at Deliveroo takes many forms, and involves many facets. We’re a consumer-facing brand, with websites and mobile apps which help customers find great quality food which can be brought to them to satisfy their needs any time day or night. We’re a logistics company, directing a fleet of drivers around major cities across the globe using a dedicated native app. We’re a partner to restaurants, grocers and retailers, who see us as a way to unlock access to new customers and thus maximise the revenue of their existing business. And we’re a home for numerous internal teams building internally facing tools for customer care, finance, and others, to keep the operation running effectively.
Deliveroo was the first food delivery player globally to launch a loyalty programme, back in 2017. We now operate our loyalty programme Plus in seven different countries, have multiple tiers and millions of members. Plus customers spend ...