Overview

• Job Title: Process Excellence Consultant – Healthcare Account
• Location: Onsite at 16th Floor, Central Bloc, Cebu IT Park
• Work Shift: US Business Hours (Weekends Off)
• Salary: Up to ₱68,000 package (open for negotiation)
• Start Date: ASAP

Key Responsibilities

• Lead and execute process improvement initiatives to enhance efficiency and service quality.
• Conduct root cause analysis to identify issues and implement corrective and preventive actions .
• Collaborate with stakeholders to streamline workflows and improve operational performance.
• Apply Lean methodologies and quality concepts to drive continuous improvement.
• Monitor key performance indicators (KPIs) and ensure compliance with quality standards.
• Provide training and guidance on process opti...