Responsibilities

• Responsible for making calls to different service providers in the United States, to process payments on behalf of customers.
• Must be able to fluently carry a conversation in English, answer questions, and document the results of each call.
• Outbound calls regarding collections and payment process.
• Follow up on incidents from the time it is reported until successful closure, document ticket status and follow up.
• Register all cases, inquiries, and calls in the tracking tool.

Minimum Qualifications

• Previous experience in Customer Service. Advanced English
• Schedule availability.
• Be a team player with problem‑solving attitude.

Benefits

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Acc...