Location:- Canada & Australia

Experience:- 6-16

Salary:- 32LPA - 40LPA

• Analyze existing business and operational processes to identify inefficiencies and improvement opportunities
• Document process flows, SOPs, and work instructions using standard methodologies
• Conduct process mapping (SIPOC, Flowcharts, Value Stream Mapping)
• Define and track process KPIs, SLAs, and performance metrics
• Perform root cause analysis and support corrective and preventive actions
• Support process standardization, optimization, and automation initiatives
• Collaborate with cross-functional teams, including operations, finance, compliance, and IT
• Prepare reports and dashboards for management review

Skills Required
Process Planning, Process Analysis, Process Enhancement, process research, Process Improvement