What you'd be working on

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be delivering across this project, though scope may evolve. At the moment, this project is focused on:

• Producing and distributing weekly and monthly operational reports using Looker and Google Sheets
• Drafting communications to print service providers to initiate investigations, gather updates, and follow up on open items
• Reviewing reports and printer communications to surface anomalies — volume spikes, missed SLAs, unresponsive partners — and flagging to the relevant PSP manager
• Analysing incoming support contacts to identify trends and recurring patterns
• Keeping shared trackers, dashboards, and documentation up to date in Google Sheets and Canva Docs
• Managing competing priorities across multiple...