Position Overview
Title: Principal Outcome Manager Level: Principal / Senior Director equivalent Experience: 10–15 years Location: Hyderabad, India (hybrid; some travel to US client sites) Reports to: VP / Head of Delivery About the Role The Principal Outcome Manager owns business outcomes for our clients — not just projects. This is a senior consulting role that combines deep technology fluency, strong business judgment and disciplined delivery leadership. It is not a traditional project manager role. The Outcome Manager agrees with the client up-front on what success looks like in measurable terms, leads the team that delivers it, tracks the outcome continuously, and stands behind the realized result. In one line: agree the outcome, deliver the outcome, and make sure both the client and Tezo win. Key Responsibilities Discovery and outcome definition Run discovery workshops with client business and technology leaders to uncover the real problem. Translate the client's ambition into 2–4 measurable KPIs ...