Your potential has a place here with TTEC's award-winning employment experience. As a Principal Business Analyst, GCC Value Articulation & Process Excellence working hybrid in Hyderabad, India, you'll be a part of bringing humanity to business. #experienceTTEC

**What You'll Do -**

This role will support the Senior Program Manager in executing reporting, analytics, and process improvement initiatives across the GCC. The incumbent will own data collection, dashboard maintenance, and analytical deep-dives, while also driving day-to-day program governance hygiene across active workstreams. This is a hands-on execution role designed to scale the GCC's value articulation and governance capacity.

You'll report to VP, Head of GCC.

**During a Typical Day, You’ll**

1. Maintain GCC dashboards and operational scorecards; ensure data accuracy and on-time refresh cycles

2. Conduct ad-hoc analyses on headcount, utilization, attrition, cost, and pr...