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Ensure that each department delivers a consistently high standard of guest service.
Also, achieve business objectives and maximize the profitability of all outlets.
Maintain effective cost controls in all areas. Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
Work alongside all HODs to ensure the smooth running of the day-to-day operations.
Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
Deputise for the General Manager in his absence and at various meetings & events.
Interested Applicants should contact HR Manager through the offic...