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Preferred Provider Analyst

Manulife | Boston, United States | Posted June 03, 2026

Position Overview

John Hancock is transforming our Long-Term Care business to help our customers age in place and receive the care that they need. This team focuses on providing access to high-quality and affordable long-term care providers to our customers when they need it.

The LTC Preferred Provider Analyst will be focused on supporting the execution of our long-term care provider network strategy and providing key analysis to help us drive value through actionable insights and reporting.

**Position Responsibilities:**

+ Analyze data and work with management to develop creative solutions to drive business value.
+ Conduct weekly, monthly, and ad hoc reporting including network engagement metrics such as key funnel and journey analytics both over the phone and digitally.
+ Create provider network scorecards to assess partner performance.
+ Work closely with our Actuarial and Advanced Analytics/AI teams to understand rates and partner business value.
+ Investigat...

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