Duties include managing & overseeing : Responsibilities Sales – Develop and implement effective sales plans to stay ahead of competitors to ensure increased market share and pre‑owned sales and profitability (1st & 2nd Gross) as per shareholders and manufacturer requirements. Marketing – Develop and implement effective marketing strategies for increased customer interaction. Leadership – Create a team culture where customer experience and excellence is a focus. Motivate, lead, coach the sales team to exceed goals and targets. Customer Care – Build and maintain strong customer relationships by ensuring exceptional service delivery throughout the sales journey, resulting in high customer retention and satisfaction levels. Pre‑Owned Stock Management – Manage stock procurement, pricing, vehicle appraisals, stock ageing, and inventory turn to optimise profitability and support overall dealership objectives. Performance Management – Coach team where necessary by providing constructive fee...