Position Overview
Our client, a leading retail organization specializing in jewelry and specialty retail environments, is seeking a Application Support Level 2 to join their team. As an Application Support Level 2, you will be part of the POS Operations team supporting large-scale store rollouts across the West Coast. The ideal candidate will demonstrate strong troubleshooting skills, independence, and collaboration, which will align successfully in the organization.
**Job Title:** Application Support Level 2
**Location:** Portland, OR
**Pay Range:** Market
**What's the Job?**
+ Support the pilot and rollout of a newly implemented Point of Sale (POS) system across approximately 120 retail stores.
+ Independently triage, investigate logs, and resolve issues in a large-scale POS environment with limited documentation.
+ Collaborate with store teams and technical staff to ensure smooth deployment and operation of POS hardware and software.
+ Analyze ...