Mercier Consultancy MD is hiring Portuguese-Speaking Video Streaming Customer Experts to join our team in Greece. This role is suited for individuals passionate about the video streaming industry and skilled at delivering exceptional customer service to Portuguese-speaking clients. You will play a key role in ensuring our customers enjoy a seamless streaming experience by providing prompt and effective support.

Key Responsibilities

• Offer outstanding customer service in Portuguese via phone, email, and chat, addressing various inquiries related to video streaming services.
• Support customers with account management, subscription issues, and basic technical troubleshooting.
• Maintain accurate and detailed records of customer interactions within CRM systems.
• Stay up-to-date with the latest video streaming product information, features, and promotions.
• Work collaboratively with the team to enhance service quality and resolve cust...