Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative within the dynamic Social Media industry. This position is perfect for individuals passionate about social media engagement and dedicated to providing outstanding support to Portuguese-speaking users.

Responsibilities

• Deliver exceptional customer service to Portuguese-speaking clients via various communication channels including phone, email, and chat.
• Assist users with inquiries related to their social media accounts, features, and troubleshooting issues.
• Guide customers through the platform’s functionalities and help optimize their social media experience.
• Handle customer complaints and feedback professionally, ensuring high levels of satisfaction.
• Collaborate with internal teams to provide effective solutions for complex user issues.
• Stay updated on industry trends and social ...