Job Summary

The Porter assists with the delivery and collection of guests’ luggage, parcels, faxes, messages, etc. He also assists in keeping the lobby and Porte Coche neat and tidy and ensures all guests receive prompt, cordial and efficient attention and service throughout their stay.

Key Duties and Responsibilities

• Be well groomed and punctual at all times.
• Ensure prompt, accurate and courteous delivery and collection of any luggage, parcels or mail. Always liaise with Concierge and Front Desk.
• Ensure correct and secure storage procedures are carried out.
• Prompt delivery of both local and international newspapers; local papers by 8:00 am, international papers by 10:00 am.
• Flags to be put up and put down timeously; in winter: up at 06:00, down at 18:00; in summer: up at 06:00, down at 19:00.
• Maintain the cleaning and repair of all flags.
• Assist the Concierge in keeping the public area ...