Operational Management

• Oversee day-to-day operations of the pool and bar facilities
• Ensure compliance with health and safety standards as well as local regulations
• Supervise and coordinate staff to deliver excellent customer service

Team Leadership

• Recruit, train and motivate a diverse team of pool attendants, bartenders and support staff
• Foster a positive and collaborative work environment
• Conduct regular performance evaluations and provide constructive feedback

Customer Service

• Maintain high standards of service to enhance the overall guest experience
• Handle customer inquiries, feedback and complaints in a professional and timely manner
• Implement strategies to maximize customer satisfaction and loyalty

Inventory Management

• Manage and control inventory levels for beverages, snacks and poolside amenities
• Conduct regular s...