Job Description

What’s the role?

The Platform Discovery Engineer (ServiceNow Specialist) is part of the ServiceNow Platform Engineering team and is responsible for the design, operation, and continuous improvement of ServiceNow Discovery and CMDB capabilities across a large, complex enterprise environment. The role provides deep subject matter expertise in ServiceNow Discovery, ensuring configuration and relationship data remains accurate, current, and fit for purpose to support incident, problem, event, alert, change, security operations, and service management processes at scale.

As a Platform Discovery Engineer (ServiceNow Specialist), you act as the Discovery and CMDB subject matter expert, owning the end‑to‑end Discovery lifecycle within ServiceNow. You ensure Discovery outcomes are accurate, sustainable, and aligned with enterprise standards by capturing Configuration Item attributes, maintaining meanin...