<p>This is a hands-on, working leader role - not a status-reporting role. We are looking for a delivery-focused professional who is comfortable rolling up their sleeves, getting into the details, and doing the work alongside the team when the situation calls for it. The ideal candidate is proactive by nature, anticipates obstacles before they become issues, takes personal initiative to resolve problems, and is willing to step in and remove roadblocks. They are equally comfortable facilitating an executive steering committee in the morning and personally drafting requirements, validating data mappings, or running a working session with vendors in the afternoon.</p> <b>Key Responsibilities</b> <ul> <li>Lead the full project lifecycle (initiation, planning, execution, monitoring, closure) for assigned enterprise programs, including the Call Center modernization and ERP replacement initiatives.</li> <li>Develop and maintain project charters, ...