Planner - Lisbon or Porto, Portugal

Planner - Lisbon or Porto, Portugal

Lisboa, Portugal, PT

Come and work with us.

We are looking for a talented and accomplished WFM Planner to be responsible for developing accurate forecasts and strategic capacity plans that ensure the right number of agents are available at the right time to meet business demands. By analyzing historical data, volume trends, and upcoming operational requirements, the Planner supports both short-term and long-term decision-making to achieve service level, productivity, and financial objectives.

As a Planner, your daily responsibilities will include: