Responsibilities

• Consistently deliver an experience aligned with our experiential retail pillars – Community & Connection, Memorable Moments and Inspiration & Innovation.
• Inspire the community with styling advice and execute precise, aesthetically pleasing piercings with meticulous eye for detail and genuine enthusiasm.
• Be the heartbeat of the customer experience: greet guests with warmth, confidence and authenticity to create lasting, meaningful connections.
• Lead on the shop floor, sharing piercing expertise and passion with both customers and the team, inspiring trust and elevating the energy.
• Hold space with care and compassion, especially during emotional or sensitive moments.
• Champion safety and excellence: own the cleanliness and hygiene of the studio, and proactively manage and maintain piercing supplies to the highest standard.
• Utilize fully disposable studio setups stocked with high‑quality tools...