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Pharmacy Assistant, Customer Service Representative-2

Shoppers Drug Mart | mississauga, Canada | Posted June 06, 2026

Position Overview

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.

Why this role is important?

What you’ll do:

  • Answer and triage phone calls throughout the day.
  • Retrieve faxed or electronic prescriber’s orders, prescriptions, or prescription refill requests.
  • Process medication refills on the pharmacy management software (Kroll).
  • Perform outbound calls to obtain clarifications from clients.
  • Sort, file, and fo...

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