Personal Shopping & Client Relations Manager (f/m/d)
To support our Personal Shopping team we are searching for a Personal Shopping & Client Relations Manager (f/m/d) to be based in our Munich office.
WHAT YOU WILL DO
Act as the point of contact and ambassador to Mytheresa’s top clientsDevelop one-to-one client relationships through regular communications, and refer to individual’s order/ returns histories to enhance understanding of client baseIncrease spend of individuals and develop customer loyalty through understanding customer’s style needs: identify sale opportunities for requested items, suggest additional pieces to their taste from weekly uploads and curate weekly emails to customers with recommendations based on their shopping behavior and preferencesCreate and implement new selling ideas to ensure sales targets are metDrive and participate in all acquisition opportunities<...