Are you an insurance professional with a passion for leadership?

Are you interested in leading a team to provide exemplary customer service?

Submit your application to our Personal Lines Customer Service Supervisor role today!

Job Summary Supervising Customer Service team members in a business unit and call center environment.

Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.

Duties and responsibilities           Directly involved in the recruitment of the Customer Service employees.

Create comprehensive training program for newly hired employees.

Facilitate training program and job shadowing program.

Partner with technology to build efficiency and automation into the work flow.

Partner with Marketing to bui...