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Personal Injury Handler

ERS | Swansea, United Kingdom | Posted June 23, 2026

Position Overview

Overview

Do you have a law degree or experience working in a legal practice?

Our Personal Injury Claims Handlers negotiate the settlement of claims in an efficient, fair and economical manner in line with the policy wording and Claims Handling Manual. They provide excellent customer service, maintain policy and where possible promote a speedy recovery.

Reporting to a Team Leader some of your responsibilities in the role will be to:

  • Comply with pre and post litigation procedures through the life of a claim to conclude the case effectively and economically
  • Validate claims and check all the details agree with our records
  • Identifying and referring questionable underwriting
  • Establish clearly the circumstances of any loss and make appropriate liability enquiries
  • Validate accounts/fee notes and authorising payments
  • Maintain accurate estimates throughout the life of the ...
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