Purpose

Join our MSC Cruises Excellence Hub in Valencia as a Personal Cruise Consultant, a high-performance sales role for commercially driven professionals who excel at building trust, guiding customers, and closing high-value bookings. This consultative, relationship-based position supports customers at key decision moments, helping them choose the right cruise experience while contributing directly to conversion and revenue growth. In a fast-paced, multilingual environment, you combine commercial focus with a passion for delivering exceptional customer experiences.

Responsibilities

• High-Value Conversions
  • Lead consultative sales conversations with strong objection handling and urgency management
  • Guide customers from interest to confirmed bookings with focus on high-value itineraries and upsell
  • Take full ownership of individual NTR production targets and revenue performance
• Expert P...