Axalta, a global coatings company, is seeking a Performance Manager to work remotely from the New Jersey/Philadelphia area. The role requires frequent travel, with more than 50% of the time spent on customer site visits.
Key Responsibilities Acts as the primary point of contact for assigned customers and builds strong, collaborative relationships.
Provides high-level dedicated customer support with frequent face‑to‑face visits.
Performs shop audits to ensure Axalta equipment is in good working condition, products are used correctly, and standard operating procedures (SOPs) are followed.
Analyzes cost and productivity KPIs and reviews data with customer management.
Manages budget for each center, ensuring monthly costs stay within allotted parameters.
Works closely with the servicing distribution partner (jobber) to maintain proper support and inventory levels.
Identifies and advises on process improvements to alleviate customer roadblocks.
Maintains an organized...