Department summary:
The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital. Radiology provides individualized care for each patient to obtain the highest quality images and ensure the most accurate diagnoses using the most sophisticated imaging equipment available.

As a Patient Experience Representative, you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience.

Key responsibilities:

Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting patients encounter

Check In / Check Out:Greeting and directing patients, fami...