Description
The PC Support Technician provides on‑site technical support to hospital staff, focusing on device refresh tasks, troubleshooting, and ensuring reliable access to technology in a clinical environment.
Key Responsibilities

+ Perform laptop and desktop refresh tasks, including installation, configuration, imaging, and troubleshooting.

+ Provide on‑site technical support to hospital staff with minimal disruption to clinical workflows.

+ Maintain accurate documentation of equipment inventory, service requests, and completed work.

+ Collaborate with IT team members to resolve technical issues promptly.

+ Ensure adherence to hospital policies, procedures, and security protocols.

Qualifications

+ Proven experience in field services, desktop support, or a similar technical support role.

+ Strong customer service skills with the ability to communicate effectively with medical staff.

+ Detail‑orien...