Payroll Software Help Desk Support Advisor

Payroll Software Help Desk Support Advisor

Outsourcing Payroll Firm based in Farnborough seek a Software Support Advisor. You will be providing 1st line support to clients with application related queries and issues. The Software Support Advisor communicates with clients, helping them use Payroll systems. They help improve the product by raising bugs and new functionality requirements, as well as user acceptance testing new releases. The Software Support Advisor is a subject matter expert on our applications and focused on service delivery to provide a great client experience.

Core Duties: