Join CIBC as a Payments Investigations Analyst, focusing on payment issue resolution. Thrive in a hybrid setting while utilizing your payments expertise to enhance client experiences.

In the heart of Toronto, CIBC seeks a Senior Payments Investigations Analyst to oversee FCPC transaction inquiries. Your duties will involve thorough investigations, data analysis, and providing solutions for corporate clients. The hybrid work environment ensures flexibility while maintaining impactful client interactions.

Key Responsibilities

• Conduct investigations on FCPC payment transactions
• Analyze complex data to determine effective resolutions
• Engage and communicate with clients regarding findings
• Prioritize and manage multiple tasks efficiently
• Utilize payments knowledge to aid in investigations

Requirements

• Experience with payment systems such as Swift
• Solid analytical skills; attention to de...