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Payment Specialist- Evernorth

390 Cigna-Evernorth Services Inc. | United States, United States | Posted July 04, 2026

Position Overview

As a Payment Specialist, you will help ensure accurate, timely posting of payments and adjustments while supporting the financial integrity of the organization. You will analyze payment activity, identify trends, resolve discrepancies, and contribute to efficient revenue cycle operations. Your attention to detail and commitment to service will help strengthen internal workflows and enhance the overall payment experience.

Responsibilities

  • Apply payments and contractual adjustments accurately and in accordance with departmental procedures.
  • Process patient and insurance refunds for overpayments.
  • Identify payer trends and communicate findings to leadership.
  • Review contracts, analyze per‑diem vs. drug rate structures, and ensure appropriate claim adjustments.
  • Forward paper denials and remittance documentation to A/R teams for follow‑up.
  • Research discrepancies and resolve issues to support accurate reimbursement.
  • Meet qua...
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