Overview

Payment Operations Specialist

We are seeking a talented professional to manage and optimize the payment operations process within a fintech environment.

Responsibilities

• Monitoring and verifying the smooth operation of the Tipalti payments platform.
• Collaborating with the engineering team to troubleshoot and resolve operational issues in a timely fashion.
• Interacting with Tipalti's partners to troubleshoot and resolve operational issues in a timely fashion.
• Providing operational back-office support to Tipalti's technical support teams.
• Sharing product feedback with Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform.
• Working days/hours: Monday - Friday, 8 am - 5 pm PST.

Qualifications

• Excellent communication skills in English — written and oral.
• Proven experience with payment systems (P...