Children's Primary Care is hiring a full-time Patient Services Representative to join their team in Oakland. This is a Monday through Friday daylight position with the hours of 8am to 4:30pm, or 8:30am to 5pm. No evenings or weekends! This role will be responsible for the front desk, including patient check in/out, answering phones, insurance verification, and more.

Previous health care and customer service experience is preferred!

Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Se...