Patient Services Specialist II - Centralized QA, Access Center

**Webster, Texas, United States**

**New**

Clerical & Administrative Support

UTMB Health

Requisition # 2603471

**The Patient Services Specialist II - Centralized QA supports quality oversight across UTMB Health's Access Center service lines. This role conducts call and workflow evaluations, documents findings, and provides coaching feedback to help maintain consistency and performance standards across Access Services. Candidates with familiarity in Access Center scripting and QA processes are strongly encouraged to apply.**

**EDUCATION & EXPERIENCE:**

**Minimum Qualifications:**

+ Associate’s degree and one year of clerical or customer service experience. An equivalent combination of education and experience relevant to the role may be considered for this position.

**Preferred Qualifications:**

+ Familiarity with Access Center ...