Critical Outputs

Ensure effective quality management and customer care by:

• Monitoring and improving quality metrics
• Managing data integrity and compliance to working procedures
• Developing and maintaining relationships with stakeholders

Ensure effective people management by:

• Demonstrating visible leadership skills in respect of values, operating models and strategies in order to support diversity and transformation
• Actively leading meetings and ensure participation of all members in order to ensure ISO compliance
• Ensuring quality staff members are recruited to fill approved vacancies in accordance with the company’s transformation objectives
• Providing direction and inspiration to ensure staff are motivated and productive
• Managing and reviewing training plans that are compliant to WSP requirements in order to enable talent development
• Managing ...