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Patient Services Associate - Retail Pharmacy

The University of Kansas Health System | Lenexa, United States | Posted July 02, 2026

Position Overview

Position Summary

/ Career Interest:The Retail Pharmacy Patient Services Associate works collaboratively to ensure safe dispensing of medications to guests through in person interactions or via home delivery. Supports a patient centered environment by providing courteous and professional customer service. Assists patients, families, and visitors while maintaining confidentiality of patients.

Responsibilities and Essential Job Functions

  • Maintains compliance with HIPAA policies and regulations.
  • Actively listens and operates computer systems to accurately obtain necessary demographic information and ensure appropriate and accurate billing/payment.
  • Collects payment from guests or processes payments on file, as appropriate. Counts and verifies cash amounts collected. Operates the cash register, prescription dispensing system, and shipping software, when applicable, to accurately and safely dispense all prescriptions. Follows all department...
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